Preface:
All users of this site agree that access to and use of this site are subject to the following Terms and Conditions and other applicable law.
John’s Killer Protein® is a registered trademark and a label name owned by John’s Organic Pantry, Inc. This site and its content are owned and administered by John’s Organic Pantry, Inc.
If you do not agree to these terms and conditions, please do not use this site.
Product Guarantee:
We’re confident that you’ll be delighted with your John’s Killer Protein® purchase. That’s why every product purchased from our website or our affiliates and authorized distributors is backed by our 100% Satisfaction Guarantee: If you are not absolutely satisfied with your purchase, please let us know within 5 days of your purchase. We will promptly replace the item or give you a refund.
Returns/Refunds:
Since your satisfaction is a priority we know it is sometimes necessary to exchange or return an item. You may return any item you purchase through our website within 10 days of purchase for a refund or replacement. Please note that you will be responsible for the appropriate shipping and handling fees associated with any return or exchange requests. Shipping fees are calculated by the US Postal Service and based on the type of service you choose and your shipping address.
To process a return, please contact our Customer Service Department at [email protected].
Please include the following in your email:
- Item Purchased
- Date of Purchase
- Copy of your Purchase Receipt/Transaction Record
- Reason for Return or Exchange.
- Your Contact information including your full name and shipping address.
A Customer Service Representative will reply to you within 48 hours of receiving your request and will issue you a Return Authorization Form.
Once you receive the Return Authorization Form, please complete the Return Authorization Form, include the completed form with the product you wish to return, and return in “as new” condition by US Postal Service to:
JOHN’S KILLER PROTEIN®
ATTN: Customer Service Department
9002 SIX PINES DRIVE, SHENANDOAH, TX 77380
You will receive your credit within 7-10 business days.
Please note that John’s Organic Pantry, Inc. reserves the right to deny any requests for a product return or a refund if we believe our Policy is being abused or we believe a request for refund/return is not submitted in good faith.
Copyright:
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of John’s Organic Pantry, Inc.
The collective work includes works that are licensed to John’s Organic Pantry, Inc.
Copyright 2016, John’s Organic Pantry, Inc. ALL RIGHTS RESERVED.
Any unauthorized use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized, in writing by John’s Organic Pantry, Inc. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Trademarks:
All trademarks, service marks and trade names used on the site (including but not limited to John’s Killer Protein) are trademarks or registered trademarks of John’s Organic Pantry, Inc.
Warranty Disclaimer:
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, John’s Organic Pantry, Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. John’s Organic Pantry, Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful contents. John’s Organic Pantry, Inc. does not make any warranty or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability:
John’s Organic Pantry, Inc. will not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if John’s Organic Pantry, Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Typographical Errors:
In the event that a John’s Organic Pantry, Inc. product is mistakenly listed at an incorrect price, John’s Organic Pantry, Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. John’s Organic Pantry, Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, John’s Organic Pantry, Inc. shall issue a credit to your credit card account in the amount of the incorrect price.
Term / Termination:
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by John’s Organic Pantry, Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Notice:
John’s Organic Pantry, Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by another reliable method to the address you have provided to John’s Organic Pantry, Inc.
Miscellaneous:
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods.
You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of John’s Organic Pantry, Inc. products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of John’s Organic Pantry, Inc. products) must be commenced within one (1) year after the claim or cause of action arises.
John’s Organic Pantry, Inc.’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions.
John’s Organic Pantry, Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site:
Harassment in any manner or form on the site, including via e-mail, chat, review post, or comment post, or by use of obscene or abusive language, is strictly forbidden.
Impersonation of others, including personnel of John’s Organic Pantry, Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site, is prohibited.
You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law.
You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Participation Disclaimer:
John’s Organic Pantry, Inc. does not and cannot review all communications and materials posted to or created by users accessing the site or any of the affiliated official or otherwise social media accounts, and is not in any manner responsible for the content of these communications and materials.
You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, John’s Organic Pantry, Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, John’s Organic Pantry, Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to John’s Organic Pantry, Inc. in its sole discretion.
Indemnification:
You agree to indemnify, defend, and hold harmless John’s Organic Pantry, Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Third-Party Links:
In an attempt to provide increased value to our visitors, John’s Organic Pantry, Inc. may link to sites operated by third parties.
However, even if the third party is affiliated with John’s Organic Pantry, Inc. John’s Organic Pantry, Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of John’s Organic Pantry, Inc. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, John’s Organic Pantry, Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).